Privacy Policy

Who Controls Your Data

Clovario Tromelid acts as the data controller for personal information collected through our educational services. Our registered address is Calle de Villavaliente, 8, 28011 Madrid, Spain. You can reach our data protection team at contact@clovariotromelid.com or by calling +34934652704 during business hours.

Information We Collect

We collect different types of information depending on how you use our services. Here's what we gather and why:

When You Browse Our Website

When You Contact Us or Enroll

During Your Learning Experience

How We Use Your Information

We don't sell your data to third parties. Everything we collect serves a clear purpose connected to running our educational programs and improving your experience. The legal basis for processing depends on the purpose.

Sharing Your Information

We keep your data within our organization whenever possible. Sometimes we need to work with trusted partners who help us deliver services. These third parties only process data according to our instructions and under strict agreements.

Service Providers We Work With

All providers meet European data protection standards. When services involve data transfer outside the EU, we ensure adequate safeguards through Standard Contractual Clauses or other approved mechanisms.

Your Privacy Rights Under Spanish and EU Law

You have significant control over your personal data. Spanish residents enjoy strong protections under both GDPR and national legislation. Here's what you can do:

Access and Portability

Request a copy of all personal data we hold about you. We'll provide this in a structured, commonly used format within 30 days. If you want to transfer your data to another service, we'll help make that happen.

Correction and Updates

Found something wrong or outdated? Let us know and we'll fix it. You can update most basic information directly through your account settings once enrolled.

Deletion and Erasure

You can request deletion of your personal data in most circumstances. We'll honor this unless we have a legal reason to keep certain records — like financial documentation we're required to maintain for tax purposes.

Restriction and Objection

Ask us to limit how we process your data, or object to processing based on legitimate interests. For example, you can opt out of marketing communications anytime while still receiving essential course updates.

Withdraw Consent

When we process data based on your consent, you can withdraw it whenever you want. This won't affect any processing that happened before you withdrew consent.

If you're not satisfied with how we handle your request, you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD) or your local supervisory authority.

Data Security Measures

We take protecting your information seriously. Our security approach combines technical safeguards with organizational policies to prevent unauthorized access, loss, or misuse.

While we implement strong protections, no internet transmission is completely secure. Use strong passwords for your account and don't share login credentials. Contact us immediately if you suspect unauthorized access.

How Long We Keep Your Data

We don't keep information longer than necessary. Retention periods depend on the type of data and legal requirements:

When retention periods expire, we securely delete or anonymize data so it can't identify you. Some statistical information might be kept in anonymous form for research and improvement purposes.

Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device. They help the site function properly and give us insights about usage patterns. You control cookie settings through your browser, though blocking some types might affect functionality.

Types of Cookies We Use

When you first visit our site, we'll ask about your cookie preferences. You can change these settings anytime through the cookie banner or by emailing us. Most browsers let you view, manage, and delete cookies through their settings menu.

International Data Transfers

We primarily store data within the European Economic Area. Some service providers operate globally, which might involve transferring your data outside the EU. When this happens, we ensure appropriate safeguards:

Children's Privacy

Our programs target adults and professionals. We don't knowingly collect information from anyone under 16 without parental consent. If you're under 16 and interested in our courses, please have a parent or guardian contact us to discuss enrollment.

If we discover we've collected data from a child without proper consent, we'll delete it promptly. Parents can contact us to review, modify, or delete their child's information.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top shows when we last revised the document.

Significant changes will be communicated through email to enrolled students or a prominent notice on our website. We encourage you to review this policy occasionally to stay informed about how we protect your information.

Third-Party Links

Our website might link to external sites or resources relevant to game development education. We're not responsible for the privacy practices of these third parties. When you leave our site, we recommend reading the privacy policy of any website you visit.