Privacy Policy

Last Updated: January 15, 2026

At Kindwave Nexus, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our 3D game environment creation education programs and services.

We operate under Spain's data protection regulations, including the Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), which complements the EU General Data Protection Regulation (GDPR). You have specific rights regarding your personal data, and we're committed to respecting them.

This document isn't legal jargon for the sake of it. We want you to understand what happens with your information when you explore our courses, contact us, or eventually enroll in our programs.

Who We Are

Kindwave Nexus (kindwavenexus.com) is an educational organization based in Oviedo, Asturias, Spain. We specialize in teaching students how to create 3D environments for video games through comprehensive training programs.

Our physical address is Av. de Galicia, 40, 33005 Oviedo, Asturias, Spain. You can reach us at +34917787675 or info@kindwavenexus.com for any privacy-related questions.

Information We Collect

The information we gather depends on how you interact with us. Here's what we typically collect and why:

When You Browse Our Website

Like most websites, we collect basic technical information automatically. This includes your IP address, browser type, device information, and pages you visit. We use this to keep our site running smoothly and to understand which content resonates with visitors.

When You Contact Us

If you reach out through our contact forms or email, we collect whatever information you choose to share. Usually that's your name, email address, and the content of your message. Sometimes people include phone numbers or specific questions about their background and goals.

When You Apply or Enroll

For students joining our programs, we need more detailed information to process your enrollment and support your education:

  • Full name and date of birth
  • Contact details including email, phone number, and mailing address
  • Educational background and portfolio materials you submit
  • Payment information (though credit card details are processed through secure third-party payment processors, not stored by us)
  • Emergency contact information
  • Any learning accommodations or special requirements you share with us
Data Type Purpose Legal Basis
Contact Information Communication about courses, enrollment, and program updates Legitimate interest and consent
Educational Records Course administration, progress tracking, and certification Contract fulfillment
Payment Information Processing tuition and fees Contract fulfillment
Portfolio Materials Application review and educational assessment Legitimate interest and consent
Technical Data Website functionality and security Legitimate interest

How We Use Your Information

We use the information we collect for specific, practical purposes related to running our educational programs:

  • Processing your inquiries and providing information about our courses
  • Managing applications and enrollment procedures
  • Delivering our educational programs and supporting your learning
  • Tracking your progress and providing feedback on assignments
  • Issuing certificates and maintaining educational records
  • Processing payments and managing financial aspects of enrollment
  • Sending important updates about your courses or program changes
  • Improving our curriculum based on aggregate student performance data
  • Meeting legal obligations related to educational institutions in Spain

We don't sell your personal information to third parties. We don't use it for purposes beyond what's reasonably necessary to provide our educational services and maintain our relationship with you.

Sharing Your Information

There are limited situations where we share your information with others:

Service Providers

We work with certain third-party companies that help us operate our business. This includes payment processors, email service providers, and cloud storage services. These companies only receive the information they need to perform their specific functions, and they're contractually obligated to protect your data.

Legal Requirements

If required by Spanish law or valid legal process, we may disclose information to government authorities or law enforcement. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If Kindwave Nexus were to merge with another organization or undergo a significant business restructuring, student information might be transferred as part of that process. Any successor organization would remain bound by this privacy policy unless you consent to changes.

With Your Consent

In some cases, we might ask permission to share your work or testimonials publicly. For example, showcasing exceptional student projects on our website. This only happens with your explicit approval, and you can withdraw that consent later.

Your Rights Under Spanish and EU Law

As someone whose data we process, you have several important rights. Here's what you can do and how to exercise these rights:

Access: You can request a copy of the personal information we hold about you. We'll provide this within one month of your request.

Correction: If information we have is inaccurate or incomplete, you can ask us to fix it.

Deletion: In certain circumstances, you can request that we delete your personal data. This isn't absolute (we have legal obligations to maintain some educational records), but we'll honor valid requests.

Restriction: You can ask us to temporarily stop processing your data in specific situations, such as while we verify its accuracy.

Portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another organization.

Objection: You can object to processing based on legitimate interests or for direct marketing purposes.

How Long We Keep Your Data

We don't keep information longer than necessary. Different types of data have different retention periods:

Inquiry Information

If you contact us but don't enroll, we typically keep your inquiry details for two years. This lets us follow up appropriately and recognize returning inquiries.

Student Records

For enrolled students, we maintain educational records for six years after program completion. This is partly driven by Spanish educational regulations and partly practical (you might need transcripts or verification of completion years later).

Financial Records

Payment and invoice records are retained for ten years to comply with Spanish tax and accounting requirements.

Marketing Consent

If you've opted into marketing communications, we'll maintain that consent record until you unsubscribe or withdraw consent.

After these periods, we securely delete or anonymize your information. In some cases, we may retain aggregated, anonymized data for statistical purposes indefinitely since it can no longer identify you.

Security Measures

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. But let's be honest about what that means.

Our technical measures include encrypted data transmission (SSL/TLS), secure password policies, regular security updates, and restricted access to personal data within our organization. Only staff members who need access to perform their jobs can view your information.

We conduct regular backups stored in secure, encrypted locations. Our third-party service providers are vetted for their security practices.

That said, no system is perfectly secure. While we work hard to protect your data, we can't guarantee absolute security. If you become aware of any security issue, please contact us immediately so we can investigate and respond.

International Data Transfers

Some of our service providers are based outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place.

This typically means using providers who participate in recognized data protection frameworks or signing standard contractual clauses approved by the European Commission. We verify that any international transfer meets GDPR requirements before it happens.

If you're concerned about where your data is stored or processed, contact us and we'll provide specific details about our current infrastructure.

Cookies and Tracking

Our website uses cookies and similar technologies. These are small files stored on your device that help us remember your preferences and understand how you use our site.

We use essential cookies required for basic website functionality. We also use analytics cookies to understand visitor behavior and improve our content. You can control cookie preferences through your browser settings, though disabling certain cookies might affect website functionality.

We don't use aggressive tracking or third-party advertising cookies. Our focus is on understanding how to make our educational content more accessible and useful.

Children's Privacy

Our programs are designed for adults and young adults typically aged 18 and above. We don't knowingly collect personal information from children under 16 without parental consent.

If we discover we've inadvertently collected information from someone under 16 without appropriate consent, we'll delete it promptly. If you believe we have such information, please contact us immediately.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students by email and post a notice on our website.

The "Last Updated" date at the top of this document shows when the most recent changes took effect. We encourage you to review this policy occasionally to stay informed about how we protect your information.

Continued use of our services after changes take effect means you accept the updated policy. If you disagree with changes, you can exercise your rights to restrict or delete your data, though this might affect our ability to provide services to you.

Filing a Complaint

We hope to resolve any privacy concerns directly. But you have the right to lodge a complaint with Spain's data protection authority if you believe we've mishandled your information.

The Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) can be reached at:

Website: www.aepd.es
Address: C/ Jorge Juan, 6, 28001 Madrid, Spain
Phone: +34 901 100 099

You also have the right to contact your local EU data protection authority if you're located in another EU member state.

Questions and Contact Information

If you have questions about this privacy policy, want to exercise your rights, or need clarification about how we handle your information, we're here to help.

The fastest way to reach us for privacy matters is by email. We aim to respond to all privacy inquiries within 72 hours, though complex requests might take longer to fully resolve.

Email: info@kindwavenexus.com

Phone: +34917787675

Mail: Kindwave Nexus, Av. de Galicia, 40, 33005 Oviedo, Asturias, Spain

When contacting us about privacy matters, please include enough information for us to verify your identity and locate your records. This protects your information from unauthorized access.